Day Spa Information

Parking

We have a public parking lot adjacent to our building and a posted private parking lot a half block down on Water Street, across for the Ashland Creek Inn and behind the Ashland condominiums.

Arrival Time

Please Arrive 5 minutes before your scheduled appointment time, enjoy your complimentary service, and ensure your full treatment time. Late arrival may result in an adjustment to your service, as we cannot neglect the next scheduled guest.

Staff Qualifications

All of our practitioners are licensed by the State of Oregon and must meet our standards of experience and training.

Appointments

A credit card number, cash or check deposit will be required to hold all advance bookings. A 50% nonrefundable deposit is required for groups of 3 or more.

Cancellation Policy

As a courtesy to other guests and our practitioners, please give us a 24 hour notice if you must cancel or change any treatments. Without this notification, you will be charged for the service in full. Holiday bookings, multiple services, Combination packages, and groups of 2 or more require a minimum 48 hours cancellation notification to avoid charge.

Product Returns

All product purchases may only be exchanged for spa credit to be redeemed towards future product purchases or spa treatments. Credit will not be allowed for products that have been opened, used or damaged or where more than 30 days have passed since the date of purchase.

Gratuity

Rates do not include gratuities for your technicians and attendants. They are both appropriate and appreciated. Fifteen to twenty percent is the industry standard for gratuities, and may be added to a check or credit card. For your convenience, envelopes are provided at the reception desk for cash tips. An additional 18% service charge will be added to groups of 3 or more.

Forms of Payment

We accept VISA, Mastercard, American Express, bank debit cards and cash. Personal checks are accepted with identification and are subject to a $25 return fee.

Gift Certificate

Are available either online or by phone. All day spa gift certificates must be paid for in advance and, if ordered over the phone, require a valid credit card number. Gift Certificates are not refundable and are valid for one year from the date of purchase. Specials, discounts, and promotions do not apply to Gift Certificates.

Children and Cell Phones

In keeping with the serene and peaceful environment of The Blue Giraffe Day Spa Salon, please consider leaving small children at home and turning off your cell phone, so that you and other guests may relax without noise or interruption.

Valuables

Please leave valuables at home. Many treatments require removal of jewelry, personal items and or clothing, and we regret that we cannot be responsible for their loss or damage. We have keyed lockers for your convenience.

Prices All prices are subject to change without notice. Services may vary slightly according to availability and individual practitioner.